Guidelines and references

The Federation is building a suite of useful resources on how to use the ISO plain language standard and implement it in different sectors. 


Case studies

Many people ask for real-world examples that show how plain language works. We are publishing some plain language case studies from around the world. These outline how various organizations have successfully used the ISO standard as part of a plain language project.

If you have a case study you would like us to publish, please check that it follows with the case study guide below and then email it to

Case study guide

Are you ready to embark on your own journey toward clearer communication? Our detailed guide is here to help, providing you with a straightforward, step-by-step approach to start your plain language initiative.

Creating case studies: a step-by-step guide

Guidelines and standards 

The Federation is publishing a range of resources to help you implement plain language in your organization or sector.

For those in the healthcare sector, we have published a detailed guideline on how to implement the ISO plain language standard:

Clear communication for better health

Organizations who want to be certified for plain language will be interested in:

Plain language certification for organizations: A Consultation Paper

Visit this page regularly, as we will update it with further resources.

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